🌸 Self-Pickup & Customer-Arranged Transport Instructions
At Clarity Bloom Flower Shop, we offer the option for customers to arrange their own transport for flower and gift pickups, including Uber, Lyft, or other ride-sharing services. To ensure a smooth and secure pickup, please follow the steps below.
1. Provide Pickup Details Before Preparation
To avoid delays, all self-arranged pickups must be confirmed before we begin preparing your arrangement. Please email the following to customerservice@claritybloomflowershop.com:
Name of the person paying
Delivery recipient’s name and address
Phone number
Desired pickup date and time
Name of the ride-share driver
Vehicle make, model, and license plate
Screenshot of the scheduled Uber/Lyft ride (optional but recommended)
Orders may be canceled if this information is incomplete or not received in time.
2. Verification Call
Once your details are received, a Customer Service Representative will call you from (404) 396-5712 to confirm:
Payment information matches the order
Delivery recipient and pickup details
Any ID verification if the payer’s information differs from the payment method
⚠️ If verification cannot be completed, preparation of your order may be delayed or canceled.
3. Order Preparation & Labeling
Your arrangement will only be prepared after verification is complete.
Flowers will be labeled clearly with the pickup recipient or driver information.
Photos may be taken for record-keeping to ensure accuracy.
4. Customer Responsibility During Pickup
By choosing to arrange your own transport, you agree to:
Ensure the ride-share driver arrives on time and with the correct pickup information
Confirm with the driver that the flowers are for the correct recipient
Understand that Clarity Bloom Flower Shop cannot be held responsible for delays, cancellations, or issues during the ride-share pickup
5. Contact & Support
If you have questions about arranging your own transport, please reach out before the scheduled pickup:
📧 customerservice@claritybloomflowershop.com
đź“ž 404-396-5712
Following these steps helps us guarantee your flowers arrive safely and beautifully, even when using self-arranged transport.